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Frequently Asked Questions
Do you walk on the roof?
We walk the vast majority of roofs. There is nothing better than walking the surface to identify potential issues. When a roof is too high or unsafe to walk, we utilize other available tools such as binoculars or a drone to inspect for potential issues. Most roof problems can be identified through these methods, ensuring you receive a thorough and informative assessment.
We always:
Communicate openly: if we are not able to walk the roof, we report the safety concern, how we intend to do the inspection, or recommend a roofer with specific equipment to access the roof.
Answer your questions: feel free to ask any questions regarding the inspection process or specific roof concerns. We are happy to increase your understanding of this system.
Ultimately, our goal is to provide a safe, thorough, and informative report that educates you about the structure and provides peace of mind.Do you inspect for Pests and Mold?
Yes, we visually inspect for evidence of wood destroying insects (WDI) and Mold/Mildew. Evidence of either of these, or conditions conducive to these, are noted in the report. We do not perform mold testing, identifying if the mold is dangerous, or determining how much mold is in the breathing environment.
Do you immediately provide a report after the inspection?
Each report is customized, complete with lots of helpful photos. For residential inspections, we may have the report finished and emailed by the end of the inspection day, but typically it is sent the next morning. For Commercial, we typically sent the report 5-7 business days after the inspection depending on the services selected.
What do you receive in an inspection?
You will receive all of the following:
- A professionally trained and knowledgeable inspector who walks through the process with you
- Attention given to your specific concerns and questions
- Assessment of visual defects and deficiencies
- Comprehensive summary of critical items with verbal/visual walk-through
- Experienced recommendations regarding items to repair immediately or postpone
- General maintenance information
- Peace of mind knowing you’re better informed
- Recommended referrals
Have Additional Questions?
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Get in touch with our friendly team to schedule an inspection, request a quote, or simply ask a question. We're happy to assist you in any way we can.